Our client is looking for enthusiastic and motivated Finnish-speaking Customer Support Agents to join their growing team for night shifts! Are you looking to build your international career in the thrilling iGaming industry and have a passion for helping people? Then this opportunity is for you!
You can choose to work from the office in Sofia, Limassol or then fully remote from anywhere!
Main responsibilities:
Providing support in Finnish by email and Live chats;
Processing with great attention to details and content;
Identifying clients' needs and proactively proposing solutions;
Focusing on customer expectations and satisfaction;
Working closely with our team to improve and establish the necessary processes.
Requirements:
Proficiency in English and Finnish, both written and spoken;
A proactive person with good support/sales skills;
Strong communication and negotiation skills;
Attention to detail;
Previous experience as a support agent will be considered an advantage.
Willingness to do night shifts.
The amazing benefits offered by our client vary a little bit depending on where you choose to work from. Please see details about each office below:
Bulgaria office:
Up to 50% monthly bonuses;
Monthly food vouchers (180 BGN);
Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;
Up to 25 paid leave days;
Six additional days of undocumented sick leaves;
Birthday gift cards;
Sportscard (Multisport);
Wedding and newborn gifts;
Breakfast, Friday lunches, fruits, and snacks in the office;
Team-building events and activities;
Career growth opportunities;
Sunny, spacious office.
Cyprus office:
Snacks in the Office;
Up to 50% monthly bonuses;
24 days of vacation per year;
Attractive office location and facilities;
Medical insurance;
Breakfasts and lunches in the office (partially paid by the Company);
Language classes (partially paid for by the Company);
Social Club of the Company.
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. As a company we recruit to over 275 clients in 32 different locations.
We are currently successfully recruiting to over 60 of the largest clients in the iGaming industry - worldwide.
We offer positions from entry level all the way up to C - level roles, and have a strong team of iGaming specialists ready to assist on your recruitment needs.
