Danish-speaking Customer Support Representative for a Marketing Company in Cyprus
- Posted 13 March 2025
- LocationLimassol
- Discipline Customer Service
- Reference32675
Job description
Do you want to work in customer support for an exciting international company?
Our client is looking for a Danish-speaking Customer Support Representative to join their team in Limassol, Cyprus!
Become part of a dynamic company that provides online marketing services to consumers. As a customer support agent, you will work with advertising, customer support, customer retention, and data analysis. The company offers an attractive relocation package, including airport pickup and free accommodation for up to four weeks.
About the Company
Our client, Skill on Net Ltd, aims to become the global leader in gaming entertainment by offering customers the most engaging and reliable experiences. With over 30 recognized brands, they prioritize sustainability and long-term growth and are committed to revolutionizing the industry for players, their business, and entertainment as a whole.
What will you do?
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Respond to customer inquiries via email, phone, and chat in a professional and friendly manner
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Create and maintain customer accounts by registering account information
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Resolve product and service issues by identifying the problem, determining the best solution, and following up to ensure resolution
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Handle a high volume of inbound calls, emails, and chats
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Identify and assess customer needs to ensure high customer satisfaction
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Follow communication procedures and policies
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Engage with customers and deliver excellent service
Requirements
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Fluent in Danish and good command of English
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Experience in customer support is a plus but not required – full training is provided
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Strong communication skills and active listening abilities
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Customer-oriented with the ability to adapt to various situations
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Good general IT skills
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Ability to work in shifts
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Capable of working both independently and in a team
The Company Offers
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Airport transport and free accommodation for 2–4 weeks
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No income tax on annual income below €19,500
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€300 monthly rent allowance (tax-free)
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Two flight tickets per year
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Monthly performance-based bonus
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Annual bonus
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Full health insurance
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Referral bonus for new hires
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Exciting company events
About Cyprus
Cyprus, the mythical island of the goddess Aphrodite, offers stunning beaches, historic ruins, delicious food, and the world’s oldest wine label, Commandaria. As the third-largest island in the Mediterranean, Cyprus is known for its sunny climate and attractive cost of living—making it the perfect destination for your next adventure!
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment agency connecting Nordic talent with exciting career opportunities across the globe. With a network of 400+ partners in over 40 countries, we have helped more than 5,400 candidates find their dream jobs.
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