Are you a motivated and enthusiastic native Swedish speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?
Work as a Swedish-speaking Fraud Prevention or Back-office Agent for an American multinational technology company!
Tasks
Placing orders
Inquiries about products
Locating product
Collecting and providing feedback
Checking on Order Status
Setting up returns, checking status of returns and refunds, assisting with refunds
Handling Consumer Complaints
Providing technical support for users
Scheduling call backs and performing outbound Calls
Requirements
Native level of Swedish and business fluent English both written and oral.
Prior experience in customer service/technical support and/or experience
Ability to take detailed information
Adapt at working with ambiguity
Strong comprehension skills (adaptive writing, active reading)
Ability to stay positive and project optimism – Adaptability to new and ever-changing needs
Enjoying the gadget culture and staying up-to-speed on the consumer electronics industry
Strong organizational skills.
Demonstrated sales and/or customer service success
Conditions
Good competitive local salary
Performance bonus 150 euros
Meal Allowance 6 euros per day
Health insurance
Gym membership
Possibility to work from home anywhere in Portugal (including the islands!)
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
