Nordic-speaking Customer Service Agent to a leading iGaming company!

Posted 21 November 2024
LocationWarsaw
Discipline iGaming
Reference37903
Contact NameJohanna Kivimäki

Job description

Are you fluent in Swedish, Norwegian, Danish or Finnish? Are you passionate about providing top-notch customer support? If so, we want you to join our client's team in their brand new offices in Warsaw!

Main Responsibilities:

  • Communication with customers through online chats, e-mails
  • Maintain prompt and empathetic attitude toward customers
  • Acknowledge and resolve customers’ complaints
  • Knowing our products inside and out so you can answer the questions
  • Ensure satisfaction of the customer and provide professional support for customers

 

Requirements:

  • Proficiency in both written and spoken English and any Nordic language.
  • Proactive attitude with a knack for customer support and sales.
  • Excellent communication and negotiation skills.
  • Strong attention to detail.
  • Previous experience in a support role is advantageous.
  • Ability to work on shifts (day, late evening shifts, or night)‍

 

Why join us? We offer:

  • Working in a dynamic European company
  • Competitive Remuneration
  • The ability for career and professional growth within the company
  • Corporate events, team buildings
  • Contract type: B2B

 

Nordic Jobs Worldwide 

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.  

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 5000 people find their dream job with our 400+ partners in over 40 countries.