Experience the power of a game-changing career

Are you looking for what’s next? Our client is a global technology and services leader that powers the brands of the future. They help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions in over 70 countries. They have been recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site), you will ensure that performance goals are met across all operations. You will also play a key role in fulfilling client expectations related to operational excellence, including high targets for quality, efficiency, and customer journey improvement.

Career growth and personal development

Our client provides all the training, cutting-edge technologies, and continuous support needed for success. About 80% of their managers and leaders have been promoted from within! They offer a range of FREE Learning and Leadership Development programs designed to set you on the path to the career you’ve always envisioned.

What you will do in this role

As a Customer Service Representative, you will manage supplier invoices in the internal system, enlighten suppliers concerning invoice-related inquiries, and respond to them through outgoing and incoming calls and emails. You will evaluate the need for escalation and put suppliers in contact with the client when necessary.

Your qualifications

This role is a great match if you have a high level of French and fluent English (C2 - written and oral). Strong analytical and problem-solving skills, proficiency in Excel, and good communication abilities are essential. If you are autonomous, responsible, flexible, dynamic, and resilient, you will thrive in this role.

If you don’t check every box, we still encourage you to apply. Our client will do their best to match you with the right job, whether it’s this role or another opportunity.

What’s in it for you?

In this role, our client offers benefits designed to support your lifestyle, including a full-time position with indefinite contracts (negotiable depending on your experience and our client's needs), a competitive salary with performance bonuses, and a central location in Lisbon, Portugal. Additional benefits include referral bonus opportunities, fully paid training on the company and the project you'll be working on, and career development programs with specialized courses and language classes.