Norwegian-speaking Customer Support agent to well-known casino client in Malta!

Posted 22 October 2024
LocationMalta
Discipline iGaming
Reference37746
Johanna Kivimäki

Job description

Our client was founded in 2012 and consists of a team of passionate individuals with a vision to create and promote extraordinary iGaming brands. They offer online casino and sports betting through several brands and they have over 70 employees from 15 different countries.

They are currently looking for Norwegian-speaking Customer Support Agents who will fit in their fantastic dream team. 

 

Responsibilities

- Interact with customers, assisting them and providing a welcoming and pleasant experience via live chat, e-mail and telephone.

- Work closely together with the payments team

- Work within the support colleagues and contribute to an awesome working atmosphere 

 

Requirements:

- Exemplary and responsible team player

- Strong sense of initiative

- Excellent written and verbal Swedish communication skills 

- Can work well under pressure

- Excellent Computer literacy skills, especially in web-based applications

- An interest in iGaming or a willingness to learn

- Customer Service focused

 

Benefits

They are on an infinite journey, where their goal is to create an outstanding work place. They believe in bringing out the talent and creativity in every person who works with them.

Their bright open-plan office is in the heart of Malta’s amusement area with plenty of cafés and restaurants to choose from and offers a modern, relaxed and welcoming environment. Naturally, they offer private life and health insurance, health benefits, family friendly company policies as well as exciting company events. Welcome!