Danish-speaking IT & Technical Support Advisor – Heerlen, Netherlands – Join a Growing Multinational Team!
Are you passionate about technology and skilled in customer support? Our client is seeking a Danish-speaking IT & Technical Support Advisor to join their contact center in Heerlen, Netherlands. If you're ready to deliver exceptional support and help customers across Europe, this could be the opportunity for you!
As a Technical Support Advisor, you’ll provide expert assistance to both new and existing customers through phone calls and emails. Your role will involve processing orders, handling payments and refunds, collaborating with different departments, and performing light translation work as needed. Join a fast-growing team that values high-quality after-sales service and customer satisfaction.
About the Company
Our client is a multinational leader in the Computer System Integrators industry, with a strong focus on delivering top-tier after-sales care across Europe. With a recent expansion, the new contact center in Heerlen is dedicated to providing a seamless support experience for their customers.
What Will You Do?
Deliver professional sales and technical support to customers via phone and email
Create and edit new or existing customer orders
Process payments, refunds, and credit allocations as required
Collaborate with other company departments
Perform light translation tasks when needed
Candidate Profile
Experience in customer service, preferably through phone and email support
Prior experience in software support or a solid understanding of it
Basic knowledge of both hardware and software
Strong and accurate typing skills
Interest in the latest technology, gaming, and software
Ability to stay professional in a fast-paced environment
Employer Offers
Casual dress code
Company events
Employee discounts
On-site parking
Additional vacation pay and private insurance with extended employment
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading Nordic recruitment agency specializing in connecting talent from Sweden, Finland, Norway, and Denmark with top companies around the world. We are the largest language-based recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, Suriname, and Lisbon. With over 300 partners in 30+ countries, we’ve helped more than 3,000 people find their dream jobs worldwide.
